Privacy Policy

Last Updated: 16 May 2026

1. Introduction

Elm Therapy Dublin ("we", "our", or "us"), led by Debbie Farrell, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website or use our therapy services, in accordance with the General Data Protection Regulation (GDPR).

2. Data We Collect

We may collect and process the following data:

  • Contact Information: Name, email address, and phone number provided via our contact form.
  • Technical Data: IP address, browser type, and usage data collected through cookies.
  • Clinical Data: Any information you choose to share during consultations or therapy sessions, which is handled with the highest level of clinical confidentiality.

3. Legal Basis for Processing

Under GDPR, we process your data based on:

  • Consent: When you voluntarily submit your details via our contact form.
  • Contract: When processing is necessary to provide therapy services to you.
  • Legal Obligation: When we are required to maintain records for insurance or professional accreditation purposes (IACP).

4. How We Use Your Data

We use your information to:

  • Respond to your enquiries and book consultations.
  • Provide professional therapy and counseling services.
  • Maintain clinical records as required by professional codes of ethics.
  • Improve our website functionality and user experience.

5. Data Retention

We retain personal data only for as long as necessary. Clinical records are typically held for 7 years following the conclusion of therapy, in line with professional insurance requirements and IACP guidelines, after which they are securely destroyed.

6. Your Rights

You have the right to:

  • Request access to the personal data we hold about you.
  • Request correction of any inaccurate data.
  • Request erasure of your data (subject to legal/professional retention obligations).
  • Object to or restrict the processing of your data.
  • Withdraw your consent at any time.

7. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact Debbie Farrell at Elm Therapy Dublin via our contact form.